Games
4.3
1.35L reviews
Government
50L+
Downloads
Content rating
Rated for 3+
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About this app

Pak identity is NADRA’s Online identity issuance service for Pakistani citizens that provides an end-to-end solution for applying for identity card. NADRA has launched this app to facilitate Pakistani citizens to apply for following identity documents
• Modification of CNIC
• Renewal of CNIC
• Reprint / Lost of CNIC
• New NICOP
• Modification of NICOP
• Renewal of NICOP
• Reprint / Lost of NICOP

Functionalities:
• Account creation with email, mobile number and biometric verification.
• User login through biometrics (Fingerprints / Facial)
• User-based inbox with a list of all applications
• Interactive data acquisition
• ICAO-based photograph capture through the mobile camera.
• Fingerprints acquisition through mobile camera
• Digital signature capture through the mobile touchscreen
• Document upload through both mobile cameras and by uploading files
• Attester verification through OTP
• Online payments
Updated on
5 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
1.35L reviews
Umer Riaz
16 September 2025
I keep facing a frustrating issue with this app. Almost every time I try to log in, it shows the error: "We are unable to retrieve your location at the moment. Ensure your device has a stable network connection and try again. If the issue persists, consider moving to an open area for better GPS signal and restart your application." The only way to fix it is by restarting my phone, which is very inconvenient. This makes the overall experience poor and unreliable. Please fix this problem to make
14 people found this review helpful
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National Database & Registration Authority
16 September 2025
Appologies for the inconvenience you've faced. Kindly share your details at nadra complaints for further assistance.
Tech Muzammal
3 July 2025
Update: I had previously faced the 'Lioness initialization failed' error while trying to verify my identity. The camera wasn't opening and liveness check kept failing. After reporting the issue, I’m happy to say that it has now been resolved. The app is working properly and I was able to complete the verification process successfully. Thank you to the support team for fixing it!"
853 people found this review helpful
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National Database & Registration Authority
3 July 2025
Appologies for the inconvenience you've faced. This issue is resolved. Please check now.
Muhammad Sajeel Abbas Khan
13 October 2025
I am writing to express my frustration with your app. Despite entering the correct email and password, I consistently receive an "invalid" error message. Furthermore, when I try to reset my password using the "Forgot Password" option, I do not receive any OTP on my registered email or phone number. This has made the app completely unusable for me. Please look into this issue and provide a prompt resolution.
63 people found this review helpful
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National Database & Registration Authority
15 October 2025
Appologies for the inconvenience you've faced. Kindly share your details at nadra complaints for further assistance.
Support email
[email protected]
Privacy Policy
About the developer
National Database & Registration Authority (NADRA)
State Bank of Pakistan Building, Shahra-e-Jamhuriat, G-5/2 Islamabad, 44000 Pakistan
+92 317 1704933
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